IT Workplace Specialist (Regular)
IT Workplace Specialist (Regular)
B2B8 000 - 12 000 PLN NET
COE6 000 - 9 000 PLN GROSS
LOCATION
Poland: Kraków
We are #VLteam – tech enthusiasts constantly striving for growth. The team is our foundation, that’s why we care the most about the friendly atmosphere, a lot of self-development opportunities and good working conditions. Trust and autonomy are two essential qualities that drive our performance. We simply believe in the idea of “measuring outcomes, not hours”. Join us & see for yourself!
About the role
We seek an IT Workplace Specialist who manages our company’s hardware area. Some of the responsibilities in this role are:
- Guaranteeing high-quality IT support for internal employees
- Managing hundreds of electronic devices
- Creating a Knowledge Base and other documentation
- Managing and auditing user assets management
Customer Service
Regular
Hardware & Electronics ( installation, repair, configuration)
Regular
Problem-solving
Regular
Communication
Regular
Ticketing system (Jira Service Management)
Basic
Excel
Basic
Polish
Expert
English
Advanced
View available projects
Project
Infrastructure
Scope of work
As a team, we provide the company with an IT environment enabling them to achieve their goals - from the sales department to developers. We face Hardware, Network, and Admin challenges daily on each support line (1st, 2nd, 3rd).
Tech stack
Atlassian, Google Workspace, JumpCloud, macOS
Challenges
The main challenge is providing our associates with the highest support standards and a reliable work environment in a rapidly growing organisation.
Team
2-3 specialists.
What we expect in general
- Minimum 1-2 years of experience in a similar position
- IT background (eg. IT courses education related to computer science or any technical college)
- Strong communication skills (working day-by-day with internal clients)
- Strong skills in the installation, configuration and problem-solving of a wide range of operating systems, software & utilities including operating systems (mainly macOS)
- Solid PC Hardware skills – competent in all aspects of PC / laptop / peripheral installation, repair, parts replacement and configuration, etc.
- Skills in the Office software (MS Excel / Google Sheets, MS Word / Google Docs; most common functions)
- Proficient in using technology and navigating multiple systems
- Basic knowledge of Security-related topics ( good practices, security standards, etc.)
- Basic knowledge of ITAM solutions
- Basic knowledge of MDM systems
- Basic knowledge of ticketing systems
- Basic knowledge from Network area ( TCP/IP, DHCP, etc. )
- Nice to have of Python scripting
- Polish – native
- English – advanced
Seems lots of expectations, huh? Don’t worry! You don’t have to meet all the requirements. What matter the most is your passion and willingness to develop. Apply and find out!
A few perks of being with us
Building tech community
Language lessons
MyBenefit points
Private healthcare
Stretching
Training Package
Virtusity / in-house training
And a lot more!
Apply now
IT Workplace Specialist (Regular)
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IT Workplace Specialist (Regular)
B2B8 000 - 12 000 PLN NET
COE6 000 - 9 000 PLN GROSS
LOCATION
Poland: Kraków
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